See attachment for install and configuration settings...
Issue: Network printers are not listed Resolution: First try gpupdate /force. Then proceed with the following steps: Start\CMD – Highlight CMD, press Shift and right-click on CMD Select Run as Dif...
See attachment for instructions...
Issue: After logging on, appears to be stuck on the Welcome screen Resolution: If a user call to say their PC is stuck on the Windows Welcome screen for a while; Ensure the user has waited at leas...
Issue: First receipt of the day or suddenly in the middle of the day, when trying to print a receipt users gets an error message Resolution: This is a known issue - OSI is aware. Workaround: 1. H...
To give permissions for a particular screen you first have to determine which Auth Item the screen is assigned to. After that, the Auth Item needs to be added to an appropriate Authority Group and p...
Issue: Use needs access to the Online Team Mailbox \ Calendar (which is not in the Public Folders) Resolution: Contact the server team to request the user be given access to the Online Team mailbox ...
Issue: The current Rate Sheet is not displaying the correct Effective Date Resolution: Ensure *.nifcunet.com is listed in Compatibility View, Trusted Sites Ensure under the Security tab, Pop-Up bloc...
Issues: User gets various c:\Users\user name\AppData pop-up messages being read-only or not having permission Cannot remote into user. User gets a message: There was a problem starting Remote Assist...
Issue: On some sites, items (mostly in forms) will not display or print. Internet Explore seems to hang Resolution: Add site to Trusted, Allow Popups and Compatiablity View In Adobe Reader\Edit\Pref...