Start a conversation

OSI - Edit Note Option Not Available

 

Issue:

  • Received a call from a user asking why she could not change the Notes she had put on a members account (the Edit option was no longer available). 

Resolution:

  • April 12,13 - Spoke with Virginia and she said that if a user calls regarding any changes like this (or regarding their permissions) they should speak with their manager.
  • BTW – The Note Edit option was removed because anyone could go into a Note and it would not indicate who had edited the Note – But they are not sharing that information.  Apparently, the removal of this function will been seen is several places.
Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Omar Ortiz

  2. Posted

Comments