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Outlook 2010 - User receiving error while attempting to open attachment

 

User receiving error message while attempting to open a .jpg from email (Outlook 2010)

Can’t create file: filename. Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder. 

 

CAUSE: 

  • This indicates that the Temporarily Internet Files folder has reached the storage limitations.

SOLUTION: 

From regedit, navigate to:

  • HKEY_CURRENT_USER > Software > Microsoft > Office > 14.0 > Outlook > Security to find OutlookSecureTempFolder.
  • Copy the path under Value Data.
  • Open My Computer and paste the value in the address bar.
  • Delete some, or all  files from this location.
  • Close Outlook and re-launch.
  • You should be able to open attachments at this point.

 

Choose files or drag and drop files
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  1. Omar Ortiz

  2. Posted

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