Outlook 2013 - Adding Additional Mailbox
Open the users Outlook
File \ Account Settings
Highlight users name and click Repair
Click on Manual setup or additional server types – Next
Click More Settings
Click on the Advanced tab, click on Add and type in the mailbox name
Click OK
Ensure the Use Cached Exchange Mode is Unchecked and click Next.
Click Finish and Close
Close Outlook and reopen.
Then new mailbox should display.
See attached document for detailed instructions
Omar Ortiz
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