Issue: Social Security Verification Webpage Will Not Display https://www.ssaform4641.net/SSASSI/index.jsp Resolution: Ensure the following items are checked in Internet Options\Advanced tab\Securi...
Issues: Remotely Setting Workstation Printing Overrides See attached for detailed instructions Resolution: You can do that from any desk Log into OSI - Services\Systems\Printing Operations\Print Specs...
Issues: Need to use a PC that has been logged onto and locked by another user Resolution: Click on the Switch User button and log on as usual if the Switch User button is not available, click the ...
In order for Floater Staff to have access at a desk (they will always have access at Member Greeter) to the Member Greeter Display File on L:\nifcuusr\BranchShareSIS, make user a member of the branc...
Network Performance Tracking Keypass\Orion (Network Performance) Click on Network Performance and click on the http://orionnpm link in the Notes This page will display. Click in User Name then go ba...
Optima Getting Mount Disk Error Audit1 must be made a member of Optima_IMS In Active Director, under Service Accounts & Vendors\Vendors Double-click on Audit1 to open and select Member of Click Add....
Issue: User asks to have their Windows password changed but when they go into Outlook Web\Options and try to change their password everything they put in comes back that it does not meet the require...
Issue: Click on the Optima icon nothing happens Resolution: Net Framework 4 needs to be installed - Verify by going to regedit\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP Should ...
Issue: Could not install the custom actions. The form cache file 'C:\Users\username\AppData\Local\Microsoft\FORMS\FRMCACHE.DAT' is not valid. Contact your administrator. Resolution: Close Outlook Go...
Issues: User authorities change requested Change to Test Enviornment Resolutions: After making the change in the desired database, run the three Refresh Cache for that database In a web browser, ty...