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OSI - Cash Count Screen

 

Payment Reversals

Issue

  • Getting a cash count screen when you post a payment reversal even though you're posting to Electronics.

Resolution

  • On the Cash Count Screen
  • Type 0 (zero) in any Amount field
  • Click Process
  • Notes: Your screen may be in a different order than the one shown. It is controlled by the Entry Mode and Sort radio buttons selected. The order does not matter. Please view attachment for screenshot.

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    1. Omar Ortiz

    2. Posted

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