OSI - HSA Deposit Error Correct Now Getting Error Message When Query My Journal

Issue:

Teller was inputing several HSA deposits and one did an Error Correct on it's own.

This is the info\steps I received from Deb:
Teller credits HSA Employer Contribution with the checks that were mailed in
1. Teller goes to Services \ Institutions \ Multi Transaction Processing
2. Teller inputs the account numbers to credit which then debits the Employer HSA account
An entry will Error Correct on its own (in this case it was the first one) and throw the dollar amount into EL
This results in the GL being in balance, but the EL being out of balance by the amount of the deposit that Error corrected on its own.

After finishing all deposits when she tried to go in and run a Query on her Journal to fix it, she got an error message and kicked out of OSI

Resolution:

Teller goes directly to account to research and deposit to the account that was Error Corrected and the offset is EL – this will clear the teller EL

If the Error Correct was because the amount cause an issue with the allow contribution amount, the employee must be contacted for instructions on what to do with the deposit.