Issue:
After clicking on the Verafast Client icon, the cursor just spins and the messege first shows "detecting device" and then seems to get stuck on "Initialize Device"
Resolution:
This happens after any push of an update has been done - Check with Jim Preal.
Let the User know that they can open all other applications, allow Verafast to Initialize Device in the background and continue to work.
It takes about 20 mins. and they will know it has completed when the Verafast Client icon appears in the Task Bar
Omar Ortiz
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