ACH - MIR_ACHFilesReprocessed_2010_01_04

Description Of Incident:

• The ACH program could not find 2010 folder to store the ACH files. So they were not moved out of the active folder. The night operator asked business services for approval to process these files. Approval was given and the files processed.

Cause:

• The script that runs to move the files did not have a location to “copy to”.  The verification process failed to recognize these files as being processed and an approval to re-process occurred

Resolution:

• Folders were created through 2013 to keep the script running. Business Services created a reversal file and submitted it on 1/5/10 for processing.