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  • Akcelerant - More Screen Space

      Issue: Viewing the full screen in Akcelerant Resolution: Check the Open in Full Screen box under Login using Microsoft Windows Authentication...

  • Printer Hardware - deployments / replacements

    Team, For the purpose of adding hardware to our printer maintenance agreements for consumables and service, please note the following protocol when deploying new or replacement printers: Email “Purcha...

  • ExacqVison Client - Subscription Status Message

        Issue: Accessing cameras and getting Software Update Subscription Status message Resolution: Click OK - We have always gotten this message. Does not impact software function...

  • Knoahsoft - Active X Plugin

      Knoahsoft Active X Plugin for Silent Monitoring # source files located at \\islandstor\Windows_7_Packages\Misc\KnoahsoftSilentMonitorCAB # Copy the SMClient.ocx file to users C:\windows\system32. Th...

  • LaserPro Install

      User’s Desktop shortcut Icon Pathing (for new user or computer replacement) – Accessing LaserPro Install H:\nifcuwin\othapps\rcfi\cfi\Hfs.WsUpdate.exe & SBA_Lending_Solution_Workstation.msi LaserPro...

  • PC Model 7010 Desktop Image Flipped

      Issue: My desktop image has flipped sideways\upside-down   Resolution: PC Model 7010    Right-click in blank area of desktop Select Rotation \ Rotate To Normal Select Hot Keys \ Disable...

  • Thinkpad Dual Monitor Resolution

      As always, do not change the Display Size from Small - 100% (default), user will not be able to see the full OSI screen Best setting found seems to be 1024 x 768 Once set reboot PC to center and rem...

  • FIS eAccess - Deleting/Disabling user accounts

    Deleting/Disabling FIS eAccess user accounts.     https://www.efunds.com/efundsonline/home.do Navigate to User Admin on the right hand side: Search for the employee’s name (do not search using the ema...

  • Microsoft Lync User Procedures

      Regarding the Corporate Addressbook, it can take up to 12 hrs after first log on for it to appear   See attached procedure...

  • Total Impact Debt Protection Error Message

      Issue: After entering Loan Amount, Term, Interest Rate and clicking the Calculate button an error message displays: ftilc032 MFC Application has stopped working Resolution: The First Payment Date mu...