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Statement - IR_REG E CyclesStatementsIncorrectlyScheduled_2010_01_06

 

Description Of Incident:

  •  Appl. MM_STMNT_360 generated REG E statements on January.  REG E statements are to be generated only on Feb, March, May, June, Aug, Sept, Nov, and Dec.

 

Cause:

  •  Scheduled calendar referenced by REG E MM_STMNT_360 application was incorrectly set (user error) for January.

 

Resolution:

  •  Issue was identified prior to processing or transmitting the file to FSSI.  Appl Hist Rows were deleted and correct cycle codes were run.

 

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  1. Omar Ortiz

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