Logon Failed for Crystal Reports

Issue:

ERROR MESSAGE:

SAP Crystal Reports - Logon Failed. Details: HY000:[oracle][ODBC][ora] ORA-28000: the account is locked [Datebase Vendor Code: 28000]

ERROR MESSAGE:

Connection Information: Provide necessary  information to log on to the chosen data source

Service: nifcudb

User ID: ni$crystal

Password: blank

Resolution:

CompOps must contact Toolcase to unlock or reset the password.