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LPL - Forms in Adobe, Backspace Key Closes the Form

 

Issue:

If I'm entering data into an LPL form but click on one of the links to go to look at another LPL page, when I go back to the form, click in the same box I just finished typing in and hit the Backspace key, it closes the form and takes me to the previous page that I got the form from.

 

Resolution:

Discovered that the LPL form needs to open in browser due to the way LPL has it setup

When user goes to another link while completing a form in Adobe and moves back to the form, the system thinks its still in IE Browser so the Backspace key acts like clicking on the Back arrow.

Click on the Adobe Document icon in the left column, it puts it back into the Adobe Edit mode

Choose files or drag and drop files
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  1. Omar Ortiz

  2. Posted

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