Instructions for setting up Phones on O365 Cloud

Instructions for setting up Phones on O365

 

Manual iPhone settings (in case first attempt fails):

Email Address: username@Northislandcu.com

Password: Your North Island Credit Union network password

Username: username@Northislandcu.com (This should be the same as your email address, however, sometimes, the username can be different. If you do not know it, please contact a help desk representative).

Domain: <Leave this Blank>

Server: m.outlook.com

SSL should be checked (enabled)

If you STILL have trouble, please REBOOT your phone – this usually does the trick!

 

 

Manual Android settings

1. First, please remove your existing Exchange or Corporate email account from your Android device. If you need help, please consult your manufacturer’s website for removal instructions, as it varies depending on Android version or Phone Model.
2. From the Start screen, flick left to App list > Settings Settings icon > email+accounts > add an account > Exchange.
3. Enter your Email address and Password: username@Northislandcu.com and your Active Directory password.
4. Tap sign in. If the phone finds your account settings, then your email, calendar, and contacts will be synced to your phone, and you can skip to Step 12. If not, continue to the next step.
5. Verify that your email address and password are correct.
6. Verify your User name. Your username is username@Northislandcu.com. Change it to that if not already.
7. In the Domain field, leave this blank.
8. Tap sign in.
9. If you still cannot find your settings, tap advanced.
10. Tap Server, and enter m.outlook.com.
11. If necessary, tap show all settings. Edit any additional settings required by your server.
12. Tap sign in.

 

You may get prompted to allow Outlook to control your settings – please accept.

If you STILL have trouble, please REBOOT your phone – this usually does the trick!