Issue:
After I scan a .pdf to myself that needs to be forwarded to the member, I can't send it encrypted unless I save it to my desktop and then reattach because there is no Encrypt button available however it is there for regular emails.
Resolution:
This usually occurs if you are clicking on the Forward button without actually opening the received scanned email.
Open the email and click the Forword button.
You should now see the Encrypt Message button.
Omar Ortiz
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