SCLogic – Unable to Assign (see attached for detailed instructions) When trying to assign items, after selecting Submit a message pops up that there are missing item variables. This is due to settin...
PCs using Office 2010, install BsfOutlookAddIn-6.0.53.0_x86 from \\islandstor\Windows_7_Packages\Dept\BarracudaOutlookPlugin6.0.53.0...
Issue: Asset Management Staff needs to run ChexSystems in FIS eAccess but getting a message that they are not authorized. Resolution: Ensure staff has the authorites based on the last section of t...
Follow the attached instructions, DMI Secure Transport - User Guide: see pages 8 - 12 ... for instructions on installing the Upload/Download Wizard down to Option C User will receive two emails; one...
Issue: My OSI will suddenly stop allowing me to type. I am able to click on tabs and select from menu bar but not type. I am able to type in other programs but not OSI. Resolution: Check the OSI tab...
If a user gets locked out of or needs their password reset in CST - Bill Pay (Customer Service Tool), please refer them to Blanca Donahue. CST now has SSO though DI Admin Platform. (4/29/19 -Per Blan...
If a user calls to report that they are getting an Explorer.exe could not start when they logon and after clicking OK they just get a blank screen: Ctrl + Alt+ Delete \ drop-down to the right of the r...
See Attached for instructions...
Catalyst Branch Capture IP Capture Installation Procedure (instructions attached) Request Security adjust Bit 9 to Medium Pre-requisites: Copy \\islandstor\files\CatalystBranchCaptureFiles\ *.* to C:\...
User completed an In-House Application but gets an mail server error when the Submit button is clicked There is an issue with the In-House applications being emailed when Outlook Web is the users em...