this is how you setup the TENA FTP. Do not install FileZilla, we will be using WINSCP Install from: \\islandstor\Windows_7_Packages\Misc\winscp After install, open WINSCP, configured with the follo...
Do not have the option to select 1920 x 1080 resolution Download 3020 graphics driver from \\helpdeskstor\General\Video Driver 3020\Video_Driver_MW8G3_WN32_10.18.14.4170_A16 To make it a bit large...
Springboard User setup is done but Bret Johnson. The Help Desk can Unlock, Reset and Edit but does not have the authority to create users....
Issue: Clicking on the Sales Vision Quick Link opens the Dashboard and I need the Referral window. Resolution: Click on the Referral Manager link above the Sales Vision link...
LivePerson Update Procedure Request Security Team put desired workstations in BIT9 Medium Level prior to starting install Note: Use \\Helpdeskstor\General\LivePersonNewVersion\LPAC_WIN.exe Request Inf...
Instructor's PC - Installing 64-bit Printer Driver This (link below) is how I configured the printers for the Training instructors PC. https://social.technet.microsoft.com/Forums/windows/en-US/a0c...
Issue: Printout missing second on the TIME section and TELLER ID Resolution: Follow attached procedure....
Microsoft SQL Server 2008 Native Client can be installed from \\helpdeskstor\General\SQL Server 2008 Native Client x64 should be used for x64 systems...
If a user reports connection issues, call 1-800-981-5689 to verify if the vendor is experencing issues....
Remote Viewer used by upper Consumer Lending staff and Lisa Healey Add user to the Tier1 Support group Create a shortcut on the desktop pathed to: G:\Temp\RemoteViewer2012\CmRcViewer.exe Name the sh...