No OnBase available in Outlook (see attached for detailed instructions) If you go to Outlook \ File and do not see Outlook Integration Configuration in the left column, go to \\ISLANDSTOR\Files\Wausau...
See attached quick reference guide for voicemail features. Click on the phone model you have in your office for a web-based interactive training demo *Mitel 5330 IP Phone: http://ebiz.mitel.com/imag...
The LastPass Icon does not appear in my browser, how do I enable it? Chrome: Go to chrome://extensions to see if LastPass listed and enabled. Firefox: Go to the Menu Icon > Add-Ons > Extensions, ens...
Instructions for setting up Phones on O365 Manual iPhone settings (in case first attempt fails): Email Address: username@Northislandcu.com Password: Your North Island Credit Union network password U...
User is trying to process an item and getting this OSI message: (see attached for example of error message) “The following authorization exception occurred while attempting to process this form: ...
Network connection to NICU_BYOD is no longer available Go to Settings Name: NICU_BYOD (case sensitive) Security: WPA2 Enterprise User: nifcu_nt\users Windows logon Password: windows password Join Yo...
Bit 9 Desktop Enforcement Level Change Instructions (see attachment for detailed instructions) ***Be sure to use Chrome*** First navigate to https://bit9.nifcu.org/login.php in your browser. Cl...
Issue: Unable to log in to CTIOS Webview. Getting error message: Invalid User name or password. Try again. Resolution: Select Tools \ Internet Options Compatability View Settings - Uncheck all boxes...
Installing Catalyst MICR Fonts for Production Services Install the 2 fonts located at \\helpdeskstor\general\Catalyst\Fonts After they are installed, go to c:\windows\fonts and uninstall the one c...
Issue: Documents print on Legal instead of Letter (including OSI even though print overrides are set correctly) Resolution: Devices and Printers \ right-click on the Default Printer \ Printing Prefe...