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  • OSI Password Unlock\Change - Branch Managers and Assistant Branch Managers Have Authority

      From: Lisa Healey Sent: Wednesday, December 16, 2015 11:51 AM Hello, Exciting news! Attached you will find the procedure for Unlocking (resetting) and/or Changing user passwords in OSI/DNA. All Bran...

  • Mitel Voicemail Pin Unlock-Reset

    10.10.24.203/server-manager Continue….   Logon and password are in Keepass (see attached for detailed instructions)   Go to NuPOINT WEB CONSOLE \ Mailboxes     Type in users primary ext. and click Sea...

  • Mitel - Contact Center Client (ACD) Software Install

    Mitel - Contact Center Client (ACD) Software Install  (see attached for detailed instructions) Copy the Mitel Phone Client folder from \\islandstor\Windows_7_Packages\Misc\ Mitel Phone Client into C:\...

  • e-Capture Xpress Install

    e-Capture Xpress Installation  (see attached for detailed instructions) For the setup and configuration of e-Capture Xpress at North Island Credit union. Installing e-Capture Xpress From the installat...

  • Mitel Phone self-paced web training demo

    See attached quick reference guide for voicemail features. Click on the phone model you have in your office for a web-based interactive training demo   *Mitel 5330 IP Phone: http://ebiz.mitel.com/imag...

  • Visual Studio - Python Tools Install

    Python is an interruptive language that is written in open source. One of its many strengths is writing programs for data analytics   \\helpdeskstor\general\Visual Studio Python Tools Select version d...

  • Outlook - Photo or Image in Header

    Issue: There is a picture in the header of emails from me that I need to delete.   Resolution: This needs to be removed thru Outlook Web (OWA) https://mobile.northislandcu.com/owa/ While in Outlook We...

  • LastPass Icon Does Not Appear in My Browser

    The LastPass Icon does not appear in my browser, how do I enable it?   Chrome: Go to chrome://extensions to see if LastPass listed and enabled. Firefox: Go to the Menu Icon > Add-Ons > Extensions, ens...

  • Mitel - Setting Up Mailbox Voicemail

    See attached document...

  • OSI - Not Granted Permision to an Authority Item

    User is trying to process an item and getting this OSI message: (see attached for example of error message)   “The following authorization exception occurred while attempting to process this form:    ...