The Change Request template has been converted to a PDF form. At the bottom of the form is a Submit button. This will send the form to the whole ITS department so everyone is aware of future changes. ...
Barracuda is not compatible with Office 2013 so even though it is Enabled, it is in the Inactive group. You have to try and Activate it. It may take several attempts (Toke me 7) to get it to take. F...
Boardroom – Conference Call Host sets up the call into the conference bridge from their office (speaker\more\Meetme\ext (ex.1013) Turn the volume down Handheld pad in the conference room –...
Branches are reporting the branch capture system is so slow that they are not able to process The WFSCAR1 server needs to be restarted - Contact Patrick...
EIS Report Access Only (does not require a license) Icon path should be: http://senderoeis/EIS/ Icon name should be EIS Reports Email Curt Yasuhara requesting access for the user (cc the user)...
As of 8/2014 Prologue Test is on Release - \\testapps\apps (per Tod)...
Issue: The download required does not load Resolution: Go to: www.webex.com/test-meeting.html Enter your name and email address The download must first be saved to the Users\temp folder Run as an Ad...
Issue: How can I tell if I sent an email encryped? Resolution: There is no way to tell by looking at the sent email itself. You must go into the Barracuda Logs and search by the email address From...
The creation of Department Groups, Department Assignments and\or any configuration requests should be assigned to Daniel Gutierrez...
Issue: User Cannot Logon to Windows - Error Message: Cannot Load Profile Resolution: Remote Desktop to PC and log on with elevated rights Go to C:\Users and delete the Temp folder Go to regedit - HK...