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  • Conference Bridge Procedures

    Up to 14 attendees allowed   See attached for detailed procedures....

  • Outlook 2013 - Add Additional Mailbox

    Outlook 2013 - Adding Additional Mailbox   Open the users Outlook  File \ Account Settings Highlight users name and click Repair Click on Manual setup or additional server types – Next Click More Sett...

  • iPhone - Change Password and Email Account Settings

    How to change password on iPhone Go to Settings \ Mail, Contacts, Calendars \ Exchange Select your Account Select Password to be change   Email Account Information on iPhone Email: username@northislan...

  • Employee Termination Checklist

    Employee Termination Checklist Human Resources sends the group email and submits an IslandTicket   (see attached for detailed instructions) Once the ServiceTicket has been received from H.R. (termed e...

  • Outlook - Cannot Open .fnm (Fannie Mae) Attachments

    Received email with .fnm attachment but cannot open it.   Attachments with .fnm extensions come from Fannie Mae and must be imported into DU (Desktop Underwriter) The files can be saved on the desktop...

  • OSI - HSA Deposit Error Correct Now Getting Error Message When Query My Journal

    Issue: Teller was inputing several HSA deposits and one did an Error Correct on it's own. This is the info\steps I received from Deb: Teller credits HSA Employer Contribution with the checks that were...

  • IT Change Management Forms

    Team, Attached are the 3 change forms we will be using going forward. They can also be found in the K:\IT Change Management\Forms directory. I will also be updating the Change Management Procedures wi...

  • Microsoft Expression Web Studio Install

    The install in a Virtual Clone Drive so you will need to first install Virtual Clone Drive software from \\islandstor\Files\Virtual Clone Drive\SetupVirtualCloneDrive5450  Right-click and Run as Admin...

  • OSI – Oracle Error #20942

    OSI – Oracle Error #20942   Resolution: revoke select on osibank.appl from INQUIRY;  Grant select on osibank.appl to UPLOAD07;   (See attached for error screenshots)...

  • ACTion - Member Application Locked

      Only ask to unlock a user from an application if the user is not available to close out themselves. First Contacts Call or Email: Becky Valdez, ext. 7591 Joe Gonzalez, ext. 7397   Backup Contacts: I...