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  • Voice Mail Setup Instructions

    Voice Mail set up instructions -       Press the messages button on your phone -       The system will ask for a PIN – use temporary PIN (provided by Fred)  -       The system will then require you to...

  • Upload Loan Command Error

    From: clientsupport@opensolutions.com [mailto:clientsupport@opensolutions.com] Sent: Thursday, September 25, 2014 10:00 AM To: OSI_Operations Subject: Notes Correspondence of Case ID 1976911   Dear Pa...

  • ADP - Employee Self Service Quick Reference Card

    ADP Link   Go to: https://workforcenow.adp.com   North Island’s registration code: MYISLAND-REGISTRATION       See attached document for detailed instructions...

  • Adobe Captivate 8 Install

    Log on with elevated rights   Go to \\helpdeskstor\General\Adobe Captivate 8\Adobe Captivate 8 and run Set-up   Install requires a logon, password and license which are all located in the x63 notepad ...

  • New Guest Wireless Request

    From: Diane Madison-Jammal Sent: Wednesday, October 01, 2014 9:33 AM To: Sinman Herde; Darlene Banogon; Jill Faucher; Frank Alessi; Debbie Williams; Lisa Paul-Hill; Julie Hurst; Christine Cerda; Virgi...

  • SCCM Client 2012 Uninstall and Install

    SCCM Client Uninstall \ Install   Start \ MSTSC (Remote Desktop) Enter PC HostName and log on with your elevated profile When prompted another user is logged on, click Yes (you should have cleared wit...

  • Digital Insight (Online Banking) Admin Platform User Setup and Password Locked

    Creating and deleting users is done by Blanca Donahue (back up password unlock\reset are: Blanca Donahue 7535, Mark Firestone 7001, Johnny Galvan 7074) Unlocking users with elevated rights requires ‘s...

  • Monitor - Gride Lines on Display

    Issue: There are white gride lines on my monitor display that are obstructing the view   Resolution: On the bottom, right edge of the monitor frame, there are buttons. Press the button on the left, un...

  • OSI Forms to the Branches

      Issue: A form has been edited\added\deleted in OSI Production at the Island Center but it's not appearing the same at the branch(es)   Resolution: The form file located: ISLANDAPPS\OSI\BANK\FORMS ne...

  • Verafin Communites - Cannot log in / button greyed out.

    In IE9, go to tools-developer tools (or hit F-12) The console will appear at bottom of browser. Click Browser mode. Choose IE9 (not IE9 compatible view)   If it still will not allow logon, install Goo...