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  • Outlook Web Access (OWA) - How to add an image to your signature

    OWA Signature – Adding a logo (see the attached document for detailed instructions) Creating a Default OWA Email Signature After opening Outlook/OWA (https://mobile.northislandcu.com/owa), go to Setti...

  • Logon Failed for Crystal Reports

    Issue:   ERROR MESSAGE: SAP Crystal Reports - Logon Failed. Details: HY000:[oracle][ODBC][ora] ORA-28000: the account is locked [Datebase Vendor Code: 28000]   ERROR MESSAGE: Connection Information: P...

  • Acrobat Options Missing from Word Menu Bar

      Acrobat menu missing in Word   Resolution: Acrobat, under help, run the Repair. The Adobe printer driver and the Word plug-in will appear....

  • Cannot Release or Reassign Cashbox - Still Has an Active Connection

    Issue: User trying to balance the cash dispenser but when trying to reassign the cashbox, getting error message that xxxuser still has an active connection and there for cannot be release message so i...

  • OSI DNA 4 Calculator

    DNA Calculator is a slideout on the right that must be turned on (like Remote Override). It works like an adding machine, not a calculator. 50-20=30 is entered 50+20-= To show the calculator, In the R...

  • Keepass - Icon Setup

    Path for Keepass icon: K:\KeePass\KeePass.exe Before entering password, to File \  Open \ New File Path for database: Nifcuwinapps\02helpdeskPWS\helpDesk_PWS.kdpx  ...

  • Barcode Printing - Not Fitting On Lable

    Issue: Barcode Printing - Not Fitting On Lable.  Avery Lable 5160 Some are fitting but not all - starts cutting off   Resolution:   Go to File – Print – under “page Sizing” select “Actual size”    ...

  • Install Fonts

    Must log on as elevated rights. Open Control Panel ... Fonts Drag the Fonts into the Fonts Control Panel...

  • Intranet Form User Getting Log On Request

    When accessing a form on the Intranet User getting Log On request               Have the User click on the Window Authentication box – with will complete the logon information Then click on Submit Use...

  • Livescribe Install

    Go to \\helpdeskstor\general\livescribe Copy Livescribe desktop and helper installs to c:\temp Run as administrator helper then desktop. Put helper icon on desktop.   Livescribes Tech # 877-727-4239 W...