Start a conversation

Welcome

  • Verifast Client Branch Installation Procedure

    Verifast 4.1 Client Branch Installation Procedure Configure PINPad devices for USB communication. DO NOT PLUG IN USB TO PC Plug the device’s power and press #2 at splash screen and release. If you mis...

  • New Intranet

    We are pleased to introduce our new Employee Intranet http://intranet.   The site is under ongoing development and you’ll see many enhancements in the weeks ahead.   This site is secure, so you’ll be ...

  • Outlook - Losing Embedded Images\File in Emails When Moved to a Personal or Other Folder

      Issue: I’m losing embedded images in my emails when I move them to a Personal or another folder   Resolution:   This is known Microsoft issue. Until they resolve it, the work-around right-click on t...

  • Springboard Desktop Shortcut

      Issue: I would like a desktop shortcut for Springboard   Resolution: There is no icon for a web page.  It is not an application, it is just a link to a signon page.  However, you can create a shortc...

  • Cannot Make Payment to Members Account - OSI Error Message

      Issue: Error when trying to make payment to members MasterCard account   Resolution: On the error message, click Continue - it goes to Relationship profile but it's not populated.  Then click Extern...

  • LastPass Password Service

    Issue: Please assist with my LastPass Master password   Resolution: If you forget this password please open a ServiceTicket and the Security Team will be able to reset it for you.      ...

  • PCL XL error

    If user gets on thier print outs (but no one else) PCL XL error Subsystem: KERNEL Error: MissingAttribute Operator: BeginPage Position: 3   Try this: Go to c:\windows\system32\spool\drivers\x64\3\pclx...

  • DocuTech Push Tool Install

    Go to \\helpdeskstor\General\DocuTech folder and run DataTracImportSetup as an Admin   Once install has completed copy the DataTracImport shortcut onto the Public desktop   This is the list of current...

  • DataVISION - I & I Software Documentation

    CUSO Financial Services, LP dataVISION system The link to the website is:  https://dvlogin.com/ The attached documents give the required IE settings, Adobe Settings and Log on and Password assistance....

  • RASPlus Admin and User Configuraton

    RASPlus – Admin\User Configuration (see attached document for detailed instructions)   Adding Users and Authority Levels   After the Remote Site connection has been established, connect using the Admi...