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  • Full Screen - No Taskbar or Menu Bar Visable

      Issue: Whole screen is covered with the application screen being used and there is no menu bar on the top  or taskbar on the bottom   Resolution: Display is in Full Screen mode Press Alt and Enter t...

  • Car Sale Checklist

    Car-Sale-Checklist_as of 2.9.15 See attached document  ...

  • Springboard - How to Reset Password

    Springboard - a member of the TMG (The Members Group) software (see attached document for detailed instructions)   Procedure HelpDesk employees must log on to Springboard using the following link. htt...

  • Outlook - Viewing Others Shared Calendar

    To view another shared calendar Open your calendar File \ Open & Export \ Others User's Folder Type in the name of the Calendar you would like to view and click OK If it does not display and a Check N...

  • Intranet Site Owner

    The password should be your normal network password.  There are some steps to follow.   New intranet link https://intranet.nifcu.org Click check box use Windows Authentication. Enter username and pass...

  • Live Person Installing Agent Console silently for ver 8-1 and 9x

    See attached for detailed instructions    FYI Live Person number for all users at contact center - in KeePass   Support: Nathan Sicotte Customer Care Representative Winner of Achievement in Customer E...

  • On Base plugin in Outlook not loading

    In outlook go to file click Outlook Integration Configuration under launch client options, drill to: c:\program files (x86)\hyland\unity client\obunity (notice it is not just program files but program...

  • OSI Training - User Setup and Authorities

    Use the attached document for creating users in Training after refresh to set their logon, password and authorities....

  • DocuTech Push Tool Install

    Go to \\helpdeskstor\General\DocuTech folder and run DataTracImportSetup as an Admin   Once install has completed copy the DataTracImport shortcut onto the Public desktop   This is the list of current...

  • DataVISION - I & I Software Documentation

    CUSO Financial Services, LP dataVISION system The link to the website is:  https://dvlogin.com/ The attached documents give the required IE settings, Adobe Settings and Log on and Password assistance....