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  • Statement - IR_REG E CyclesStatementsIncorrectlyScheduled_2010_01_06

      Description Of Incident:  Appl. MM_STMNT_360 generated REG E statements on January.  REG E statements are to be generated only on Feb, March, May, June, Aug, Sept, Nov, and Dec.   Cause:  Scheduled ...

  • Server - IR_ECW2K3DC_ECW2K3TS_Outage_2010_01_25

      Description Of Incident:  The El Cajon Branch domain controller and terminal servers rebooted unexpectedly.     Cause: Event logs for both servers showed a generic error message of ‘The previous sys...

  • Server - IR_ISLANDFRAUD_FailedArchiving_2010_01_12

      Description Of Incident:  The Islandfraud server daily scheduled enterprise netbackup archiving job failed to complete   Cause: The SQL server agent was not running on the server hence the SQL sched...

  • Server - IR_NIFCUUSR_Outage_2010_01_23

      Description Of Incident:  Server froze.     Cause:  Unknown. Current memory dump points to a corruption caused by NTKRPAMP.exe.   Resolution:  Server manually rebooted....

  • OSI - IR_NIFT_AVAILMETH_2010_01_07

      Description Of Incident: CalcVar PAMC was not set on agreement type NIFT. As a result the available method for the agreement type defaulted to OATM.   Cause:  The CalcVar PAMC was not available via ...

  • Optima - IR_Optima_IntermittentCrash_2010_01_07

      Description Of Incident: The Optima IMS application is intermittently aborting during a process. User has to log back into Optima and resume Optima processing where it completes successfully.   Caus...

  • CardWizard - SuperCat Production Error

    Error Message: Production Error Card for: Member name This card was not made due to the following error Card Feed Error. No card processed. Either correct the problem and press RETRY, or press CANCEL ...

  • Word - Changing Save Files on Default Location

    How To Change Savinf Default Location Files Word 2010 To change the Default Location files that are saved (i.e. on your U drive) Open Word Application Click File on menu bar Select Options Click Save ...

  • VISADPS - Request Access or Password Reset

     Authorization Access and Password Reset Please contact Sonia Amaya-Gilstrap at ext. 7088 for VISADPS. The backup is Bret Johnson, ext. 4007...

  • Sales Vision - Password Unlock\Reset, Authorization Access & Name Change

      Please contact Debbie Williams by E-mail, if one of the below option you require assistance. Lisa Healey is the backup Need Access or Password Unlocked or Reset for SITS\Sales Vision Please send Deb...