Welcome

• Office 2010 - Animated Office Assistant Characters

    Office 2010 does not support the animated office assistant....

• CTIOS - CISCO Supervisor Monitor Screen Not Able to View

    The screen is open as indicated by the duplicate CISCO icon on the taskbar but the “monitoring screen” will not display. Place the cursor on the CISCO icons on the taskbar Right-click on the supervi...

• Network Drive - File on U Drive Not Available

    Issue: Can't open files on my U drive, it says it is not available Resolution: Locate Computer icon on your desktop Double Click Computer icon to display the computer panel Double Click on your U dr...

• E-Time - PDF Reports Not Able to View

    Please view attachment...

• Akcelerant - User Setup and Manual Install from Islandstor

  User needs to be in the Akcelerant Users group in Active Directory and needs to be establshed as a user in Akcelerant (which can be done by Jim Preal or Katie Wilson) Users are disabled\deleted automa...

• Appro - Need access to Old Appro

    How To access Old Appro application Remote to DEVFARM2 Open Remote Desktop Connection Enter DEVFARM2 next to Computer Use windows login account Please open an islandticket or contact helpdesk, if ac...

• Phone - Blocking a Phone Number Inbound Call

    Without getting SDPD involved and filing a court order, ATT and Cox Cannot block inbound calls....

• Scanner - CanonScan LiDE 110 Configuration

    Please view attachment....

• CTIOS - Configuration Error

    Issue: Configuration Error: must exit. Please edit file 'C:\ProgramData\CiscoSystems\CTI Toolkit Combo Desktop.NET\CTIOSSoftphoneCSharp.exe.config' and correct values for CTIOSA, CTIOSB, and/or Peri...

• Dual Monitor - Driver Install

    Dual Monitor – Manual Driver Install from Islandstor \\islandstor\Files\EVGAGeForce210Win7 Select desired version (this is for 64bit) \X86\Current\Aug2011\extract\ Right-click on Setup and Run as Ad...