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• E-Time - Unable to Access eTime via IslandNet (Intranet/Homepage)

  SITUATION: Unable to access the login screen to eTime via our IslandNet SOLUTION: The direct link to the eTime login is:  https://adpeet2.adp.com/70lx9p/logon...

• Accessing TEST, RELEASE or DEVELOP via Remote Desktop

  SITUATION:  Need to access TEST, RELEASE or DEVELOP via Remote Desktop SOLUTION: Follow the attached procedures....

• Cell Phone Network Access Authorization Form

  Cell Phone Network Access Authorization Form The formal policy for use of cell phones on the North Island Credit Union network is in the Board Approved NICU Information Security Program, in the sectio...

• Fonts - Barcode Label Printing/Viewing

    SITUATION: When opening barcode label reports (generated via Crystal Application by Computer Operations), the barcode does not display.  The report is opened using MS Word. SOLUTION: There are two f...

• Desktop Underwriter - Unable to Open Credit Report from Fanniemae

    Issue: Unable to open Credit Report from Underwriter.fanniemae.com Resolution: Internet Explore must be changed   Internet Options – General\Tabs, Settings button Change “When a pop-up is encountere...

• SCLogic - Creating a Label

    Issue: Need to recreate an equipment asset tag Solution: See attached procedure...

• Outlook - Items Not Sending From Outbox

    Issue: Sent items sitting in Outbox   Solution: See attached procedure  ...

• Microsoft Office - Start Office in safe mode

    Please view attached documentation....

• FIS - Nifti Gift Card

    FIS Card Management System – Nifty Gift Card Requires adjustment to Compatibility View and set as a Trusted Site in Windows 7 https://www.efdservices.com/main/cmse/Home...

• RASplus - Hardware Device

    How RASplus Device Look Like....