This macro is a normal.dotm file The normal.dotm files needs to be replaced. The one needed is located in \\helpdeskstor\General\EFS. On the users PC go to Users\users name \AppData\Roaming\Microsoft\...
PKZip is installed manually from \\islandstor\Windows_7_Packages\Dept\PKZipX86andX64 Right-click on the pkzipx## Windows Command file and select Edit to get the Key...
Issue: Get into website but try to upload and it gives me an error code Unathorized to continue Resolution: See attached Internet Explorer Security Settings...
Use the attached instructions for changing a users Prologue password If Prologue will not take the password reset. Julie Hurst (Prologue Administrator) will need to deactivate and then reactivate ...
DataTrac custom documents are housed: \\dtvendorsvcs\dmdapps\DataTrac Server\Reports\Word Patrick made it so the drive is not public and only certain people have access....
GoffConcepts_FileSearchEX is located in \\islandstor\files Right-click on FileSearchEX-Install and run as Admin Click Agree NEXT Click NEXT (keep all default settings) Click INSTALL ...
The PIN cannot be changed for a card connected to an HSA account (Health Savings Account)...
Emails from Verafin regarding access to our system should be handled as follows per discussions with Patrick, Verafin’s requests to connect to us will come into Helpdesk@myisland.com Helpdesk will c...
The LPL Branchnet logon page now has a BranchNet Config Utility button. Click on the attachment to view what is does...
Issue: Accessing a file from R:\OSI\RPT with .lis extension but Adobe giving a message that it's not in the right format Resolution: Right-click on the file Select Open With Use the drop-down arrow ...