In Exchange \ Recipients \ Search username \ User Properties \ mailbox features \ Mail Flow \ View details \ Deselect Enable forwarding and Deliver message to both forwarding address and mailbox...
User has Lync access but it's not starting when logged on. Have to go into All Programs \ Microsoft Office and start Lync from there. Lync needs to be added to Windows Startup - C:\ProgramData\Micro...
PRESENTATION SCREEN INSTRUCTIONS Turn on TV using the remote. (You may also use this to enhance the volume of the speakers.) Use the Source button and select the source you will use for the presenta...
HR provides a Weekly Status Update (email and ServiceTicket) If an employee is changing locations and it is indicated on the Weekly Status report then ServiceTicket requests for rights and OSI authori...
Outline for Cash Advance Machines TSYS Tech Support: 800-228-2443 CURRENT IP INFO FOR TSYS CASH ADVANCE TERMINALS AT THE BRANCH LOCATIONS 10/1/2015 CC: IP - 172.16.31.120 SN – 255.255.252.0 GW...
Issue: Receiving email from someone (spam) that I do not want to receive. Resolution: Right-click on the sender and click “Block this sender”. ...
OSI - User Setup After Refresh After Training and the test databases are refreshed, user accounts need to be created. Use the attached document(s) for instructions. Instructions for changing the b...
Password Reset Prefences (profile head, right corner) \ Users (left column) \ click Reset Password User will receive an email in Outlook indicates the sender as “Roxi Vargas (your name) via DocuSign...
Card is stuck in the SuperCat and need to open the top of the machine. From Vendor technical support: needed a flathead screwdriver to shove in the opening on the side of the machine. Pushing with t...
Based on information from OSI: (The user will have to re-create the ones they had) 12/4/15 (from OSI) Hi Jacqueline, normally when we see the favorites items missing is when a change was made on the...